Frequently Asked Questions
Which regions are served by AgeWell Physiotherapy?
We are based in Hudson, Quebec and serve residents of the west island of Montreal and surrounding regions including L'Île Perrot, Pincourt, Vaudreuil-Dorion and St-Lazare. Please contact us if you are outside of this region to see if we can accommodate you.
What payment methods are accepted?
We accept credit card, cash, cheque, and e-transfer. Payment plans can be offered for personal training packages.
What should I know before my first physiotherapy appointment?
A physiotherapy assessment will begin with a review of your medical history, present symptoms and a physical evaluation will proceed. Please wear comfortable clothes and expect the assessment to take up to 75 minutes.
Please make sure you have prepared the following important documents:
Your medicare card
A doctor’s prescription if you have one
A list of your medications
Operative reports, MRI or X-ray results (if applicable)
Please download our intake form (see link below) and fill it out prior to your appointment.
What should I know before my fitness evaluation?
The fitness evaluation will begin with a review of your past medical history and a physical evaluation of your strength, balance, flexibility and aerobic capacity will follow. Your goals and preferences with beginning a training program are also discussed. Please wear comfortable clothes and expect the assessment to take up to 75 minutes.
Please download our intake form (see link below) and fill it out prior to your appointment.
What technology is required in order to have Telehealth/Online services?
Telehealth sessions for physiotherapy and personal training are performed using the application PhysiApp. This application can be downloaded to IOS and Android devices. If you do not have a device compatible with PhysiApp sessions can be performed over another video conferencing application.
Do I need a referral for physiotherapy?
With direct access to physiotherapy in Quebec, a doctor's referral is not necessary to receive evaluations and treatments. However, we may suggest that you consult a doctor for their opinion or to get further tests done. Note that some extended health benefit plan insurance companies still require a doctor's referral for reimbursement of physiotherapy treatments.
Is physiotherapy covered by private health insurance?
The majority of private insurance plans cover a portion of physiotherapy costs. Ask your insurer for details about repayment terms. Physiotherapy fees can be added as deductible medical expenses on your tax return. Invoices will be provided immediately following sessions and assessments.